Frequently Asked Questions

Start with your guest count and how they'll use the space:

• Seated dinner at round tables: about 12 sq ft per guest
• Seated with a buffet line: about 8 to 10 sq ft per guest
• Cocktail style, standing with a few high tops: about 6 sq ft per guest

Then add room for anything else under the tent: a dance floor, bar, buffet, DJ, or cake table. When in doubt, go one size up. If you'd rather not do the math, send us your guest count and we'll size it for you.

• 60" round: 8 comfortably, 10 if it's a close crowd
• 72" round: 10 to 12
• 8' banquet: 8, or 10 with a chair on each end
• 6' banquet: 6, or 8 with ends
• Cocktail table: 4 to 6 standing

Plan on about 3 sq ft per guest, figuring roughly half the room is dancing at any one time. A 12x12 works for about 50 guests, a 15x15 for 75, and a 20x20 for around 130. If your crowd dances, go bigger.

A typical seated setup for 100 is ten 60" rounds with 100 chairs under a 30x40 tent. Add a dance floor and a bar and you're looking at a 40x40 or 30x60. Cocktail style for the same crowd fits under a 20x40 with a mix of high tops and a few seated tables. Every gathering is a little different, so call us and we'll dial it in.

Yes. Tell us your guest count, the space, and what you have in mind, and we'll recommend tent sizes, tables, and seating that fit. For larger gatherings we'll come out for a site visit and build a scaled layout in our CAD software, so you can see exactly how everything fits before you book.

We do, at no charge. Whether you're planning a wedding, a corporate gathering, or a backyard celebration, a short conversation up front usually saves money and surprises later. We'll walk through what your space can hold, what you actually need, and what it will cost. Schedule your consultation.

All of it. Sidewalls and lighting are in our inventory and easy to add. Heaters, HVAC units, and large generators are brought in specifically for your event, so give us as much notice as you can, especially in October and November when demand is highest. Items brought in for you are final once ordered.

Usually, yes. If it's event equipment, we can typically source it through our supplier network across the Gulf South, from restroom trailers to specialty tents. Ask, and we'll tell you plainly whether we can get it and what it will run.

Many of them. Tents, sidewalls, lighting, dance floors, tables, chairs, linens, staging, and the layout to make it all fit. We coordinate delivery and pickup around your venue's rules and provide any insurance paperwork they need. Consultations are complimentary, and pricing is transparent from the first quote, so you know where you stand. If you're planning a wedding, reach out early. Spring and fall weekends fill quickly.

Regularly, and we try to be easy to work with. Our crews follow venue rules, respect curfews and load-in windows, and leave the property the way they found it. Planners get timely confirmations, accurate quotes, and clear communication from booking through pickup. If your venue has requirements we should know about, send them over and we'll build them into the plan.

Yes. We work with contractors, plants, schools, churches, and businesses across the Baton Rouge industrial corridor and Southeast Louisiana. Net terms are available for approved accounts. Certificates of insurance and W-9s are provided on request. We handle multi-day and extended rentals, larger crews, and structures of any size. If you have custom branded tents or inflatables, we can store, maintain, and redeploy them for each event. Call the office and we'll get you a fast, accurate quote.

In South Louisiana, the tent is the rain plan. Book it and you're covered either way: shade if the sun's out, dry guests if it isn't. And if you'd rather cancel for weather, our rain check policy holds your payments for a future date, so booking a tent isn't a gamble.

Policy 06: Weather, wind & rain checks

Our belief is simple: rentals should create confidence, not concern. We're a family owned, licensed and insured partner serving Greater Baton Rouge and Southeast Louisiana since 2003, and here's what that looks like in practice:

• Reliability: your delivery and pickup windows are texted to you the day before, and tents and event equipment arrive the day before at no extra charge
• Safety: we call Louisiana 811 before we stake anything, and every install is done to manufacturer wind ratings
• Cleanliness: every piece of equipment is cleaned after every rental
• Respect: our crews treat your yard, driveway, and venue like it's their own
• Experience: we pay our crew well so they stay and build a career here, which means the people setting up your event have done it many times before
• Transparency: clear pricing, a damage waiver on every order, and policies you can actually read

Yes. Call, text, email, or build your order online and we'll send a quote with no deposit required. A quote doesn't hold the date, though. Equipment is reserved once the deposit is paid and the agreement is signed.

As early as you can. Spring and fall weekends fill fast. Online orders need to be placed at least 48 hours ahead. Inside 48 hours, call the office and we'll check availability with you.

Often, yes. Call us. If it's in stock and there's room on a truck, we'll make it happen. Last-minute orders are due in full at booking.

Not until two things happen: the 25% deposit is paid and the service agreement is signed. We email a receipt with a link to sign electronically. Until both are done, the date and equipment stay open to other clients.

Policy 01: Reserving your order

Yes. A 25% non-refundable deposit reserves your equipment and date. It goes toward your balance.

Policy 02: Deposit, balance & payment

72 hours before delivery. If you have a card on file we'll draft it automatically then, unless you've arranged something else with the office. Orders placed inside 72 hours are due in full at booking.

Credit cards, ACH, business checks, and cash. Business and institutional accounts can apply for net terms. Call before you book and we'll set it up.

Per event, and that covers up to a full weekend. A Saturday celebration with delivery Friday and pickup Monday is one rental, not three days. Need equipment longer than three days? Extended rentals get discounted rates. Ask us.

Setup is included on tents, staging, flooring, and inflatables. Delivery is $4 per mile from our Gonzales warehouse and covers both delivery and pickup. It's free within 2 miles, and checkout calculates it for you. Prices don't include sales tax or the 4% damage waiver.

Every order carries a 10% labor charge. It covers the work you never see: building the order, pulling and inspecting equipment, loading, unloading, cleaning every piece, and storing it for the next client.

It adds up faster than people expect. A tent is a crew of two or three, paid from clock-in through the drive, the install, the takedown, and the cleaning afterward. That's easily a dozen man-hours for one tent. We pay that crew well so this is a career for them, not a summer job, and the experience shows in your setup.

Jobs with a tight load-in window, stairs, a long carry, or a site that needs an extra crew get additional labor added, and we'll tell you up front.

Most of our clients are in Greater Baton Rouge and Ascension Parish: Gonzales, Prairieville, Baton Rouge, Denham Springs, Geismar, Donaldsonville, St. Amant, Sorrento, and the surrounding communities. We travel all of South Louisiana, though. The first 40 miles are $4 per mile and each mile past 40 is $10. Larger orders that need extra trucks and crew are quoted before you book, so for anything past 40 miles, call the office and we'll get you an exact number.

Deposits are non-refundable, but in most cases your money isn't lost. It converts to a credit for a future event within 12 months. What you keep depends on how much notice we have, measured from your scheduled delivery time. More than 7 days out, your deposit becomes a credit. Inside 72 hours, payments can't be credited unless it's a weather cancellation.

Policy 04: Cancellation policy

The decision is yours. Let us know at least 24 hours before your scheduled delivery and your payments are held as a rain check good for 12 months. Inside 24 hours, the deposit is forfeited but anything paid above it is still rain-checked. Once equipment is set up, full payment is due either way.

Policy 06: Weather, wind & rain checks

If we can't install safely, we'll call you as early as possible and you choose: a full refund or a rain check.

Adding is always welcome, subject to availability. Removing items is treated as a partial cancellation, since that equipment was held for you. More than 7 days out, 25% of the removed items' rental is still due. Inside 7 days it's 50%. Inside 72 hours, no refund or credit.

Policy 05: Order changes & removals

No. Specialty, custom, and sub-rented items are final once ordered, because we're committed to the cost the moment we place them.

Anytime from 7:00 am up to the start of your rental period, or the day before. Tents, staging, flooring, and event equipment always arrive at least the day before. If we plan to deliver the day before, we'll call to confirm first. There's no charge for early delivery.

Policy 07: Delivery & pickup

Yes. We'll text you by 4:00 pm the day before with an estimated 2 hour delivery window and an estimated 2 hour pickup window.

Tell us as early as possible and we'll do our best. If you need a guaranteed window, we can reserve one for $250 or 15% of the order, whichever is greater.

Most pickups happen the day after your event and may run 1 to 3 days after, depending on the availability you give us. If weather delays our pickup, there's no extra rental charge.

We deliver and pick up seven days a week. We're closed on most major holidays, so for a holiday event we'll deliver the day before and pick up the day after at no extra charge. If you need delivery or pickup on the holiday itself, we can usually arrange it for a surcharge. Just ask.

No. We're set up before your rental period starts and we pick up after it ends.

Someone should be available, or the setup spot should be clearly marked if placement matters to you. If we arrive and the property isn't ready or accessible, a return trip is billed at your travel fee plus $75, with a $125 minimum. A quick call ahead avoids that entirely.

Never expected, always appreciated. Our crew works hard in Louisiana heat to get your setup right.

Clear, level, mowed, and accessible. Cars moved, gates unlocked, pet waste picked up, and a 4 to 5 foot wide path from the street to the setup area.

Policy 08: Site access & preparation

Depends on what you're renting.

Tents: grass is best, because we can stake into it. We also set up on concrete, asphalt, gravel, and rock, but those can't be staked, so we anchor with concrete blocks at an additional cost. Let us know the surface when you book so we bring the right anchoring.

Inflatables: grass, concrete, asphalt, hardwood, dirt, and sand. Dirt and sand may carry an additional cleaning charge. Bounce houses and slides never go on rocks or gravel, since that will damage the vinyl.

We handle the public side. Tents are staked, so we call Louisiana 811 to have public utilities marked before we arrive. Private lines aren't covered by 811, so we need you to tell us where they are: irrigation, septic, invisible pet fence, low voltage lighting, private gas or electrical runs, and anything else buried on the property.

Policy 09: Staking, anchoring & underground lines

You provide it unless you rent a generator from us. Working outlets within 100 feet of the setup area, ideally GFCI. Each inflatable blower needs its own dedicated 15 amp circuit. If power isn't there when we arrive, a generator rental and possibly a redelivery fee will apply, so test your outlets ahead of time.

Policy 10: Electricity & power

Often, yes. Call before your event so we can plan for it rather than solve it on delivery day.

Generally no. Park deliveries can be approved in special circumstances and must be arranged with the office in advance. Permits, a generator, and adult supervision are the host's responsibility.

Policy 15: Park locations

Check with us first. Some things are fine, some aren't, and damage from unapproved decor, lighting, heaters, or open flame isn't covered by the damage waiver.

No. Once installed, equipment can't be moved, relocated, or altered. If placement matters, mark it or be there when we arrive.

We can't safely install or take down tents in sustained winds of 15 mph or more, so setup or strike may be delayed. During your event, if there's lightning, high wind, or severe weather, move everyone out of the tent until it passes. We don't provide on-site weather monitoring, so keeping an eye on conditions is the host's responsibility.

Policy 06: Weather, wind & rain checks

Depends on the location. Venues, campuses, HOAs, parks, and some parishes have their own requirements, and getting the approval is the host's responsibility. We work with venues across the region, so we can usually tell you who to ask. If a venue needs a certificate of insurance, send us their requirements at least 7 days before the event.

Policy 14: Permits, venues & insurance

We can. Table and chair setup is an add-on quoted based on your layout, so ask when you book. If your order includes it, leave everything where our crew placed it and we'll handle the rest. If it doesn't, restack tables and chairs the way they arrived, at the drop-off spot, ready for pickup.

Policy 13: Returning your rentals

Every order includes a 4% damage waiver that covers accidental damage during normal use, so a torn tent top or a broken chair at a well-run gathering doesn't turn into a repair bill. It doesn't cover theft, loss, misuse, unattended equipment, cleaning, or damage from ignoring safety rules. Missing items are billed at replacement cost.

Policy 12: Damage waiver

No, it's on every order. It's 4% of the rental, and it's the reason a spilled drink or a snapped chair leg doesn't cost you a few hundred dollars.

No. It only covers our equipment. It doesn't cover injuries or damage to your property or anyone else's. For weddings and larger events we recommend event insurance, and most venues require it anyway.

Yes. Call or email the office and we'll send them over. Once you order, your receipt includes a link to sign the service agreement electronically.

Each unit lists its footprint, including room for stakes and the blower. Measure your space before you book. Units can't rub against walls, fences, or trees.

Yes. The blower runs the whole time. Unplug it and the unit deflates. We bring our own heavy duty cords.

Yes. Every jump house, slide, and obstacle course is cleaned and sanitized after each rental.

If your rental starts at 11:00 am or later, delivery may be the same day. Earlier than that and we'll deliver the day before.

A standard garden hose within reach of the setup area. Water stays off when the slide isn't in use.

A responsible adult, 18 or older, any time the unit is in use. No flips, roughhousing, food, drinks, or silly string. At winds of about 18 mph or more, everyone out and deflate it.

Policy 16: Inflatables & concessions

The machine and a QR code with operating instructions. No table, stand, or ice. Snowball machines need roughly 50 to 60 pounds of cubed ice per 100 servings. Return it rinsed and free of food to avoid a cleaning fee.